Refund Policy

ASN’s Return Policy applies to your purchase of any materials or products from the ASN through the Website (collectively, the “Product”). If you ordered an incorrect Product or need to return a Product for other reasons, you may return the Product to the Company for a refund within ninety (90) days of delivery of the Product to you, subject to the following terms and conditions:

You must first contact ASN by e-mail at support@allstarnutrition.com or by Telephone: (407) 212-7368 to request a Returned Material Authorization (RMA) number. Write the RMA number on the shipping label of each box to be returned. Please be advised that any Product returned without an RMA number or returned beyond 90 days of delivery of the Product to you, will not be accepted and will be returned to you at your expense.

Products must be unopened in their original packaging to be accepted for return. If ASN elects to accept the return of an opened Product (which it may decline in its sole discretion), such opened Products are subject to a 20% restocking fee. ASN does not reimburse shipping costs to return an item.

Return packages with insufficient postage will not be accepted.

Products must be returned and received by ASN in original condition. We will not accept Products damaged in return transit, so please be sure to package the Product well and consider insuring the package.

No returns/refunds/exchanges on discontinued items and clearance items.

If Products are originally purchased with a Gift Certificate Voucher, a Gift Certificate Voucher will be given as payment for return. ASN’s refund policy only applies to Products and does not apply to any memberships, registrations or subscriptions to Online Services.

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